Shipping Policy

Last updated: [8 February 2026]

At Retrograde Store, we aim to process and ship all orders efficiently. Please review the information below before placing your order.

Order Processing Time

• Orders are processed within 2–5 business days

• Processing time does not include shipping time

• Orders are not shipped on weekends or public holidays

During peak periods, processing times may be extended.

Shipping & Delivery Time

Shipping times vary based on destination and shipping method selected at checkout. Estimated delivery times are provided for reference only and are not guaranteed. Delays may occur due to factors beyond our control, including customs clearance or carrier delays.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. Please allow up to 48 hours for tracking updates to appear.

Customs, Duties & Taxes

International shipments may be subject to customs duties, taxes, or import fees imposed by local authorities. These charges are the responsibility of the customer and are not included in the item price or shipping cost.

Incorrect Shipping Information

Please ensure that your shipping address is accurate at checkout. Retrograde Store is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact us at: support@retrogradestore.com
We will assist in working with the shipping carrier where possible.